Teenaa koutou katoa
During the NCEA exams this Friday morning, NZQA’s digital assessment platform reached capacity after 18,000 students logged in, and access to the platform was closed. This did not affect the students who were already in the system. However, 8 of our students had not yet managed to get in so needed to complete the assessment using paper exams.
Extensive testing by NZQA’s technology vendor gave NZQA confidence that the anticipated level of activity of about 20,000 could be supported.
However, the system began to slow after more than 18,000 students had logged in, and a decision was made to stop further logins to Level 1 English to guarantee the experience of these students.
For those who had not already logged in, Exam Centre Managers directed students to the paper version of the exam, as mentioned, 8 for us.
NZQA is determining the scale of the disruption to students and their examinations. If you have concerns about your student’s experience please feel free to get in touch with Te Kauwhata College Principal’s Nominee Kirsten Jessup.
NZQA sincerely apologises for the disruption this caused for some students.
The Level 1 English exam is the largest digital exam of the 2023 exam round, and the number of students able to log in this morning exceeds the number of students expected to attend at any other time in the exam period. This means no further issues around the platform’s capacity are expected.
NZQA will continue to work with its technology vendor as they scale up the capacity of the system.